/* ===== CRM · visual igual ao Sistema Agência =====
   Layout: menu lateral azul-marinho recolhível (240px ↔ 56px) + área de conteúdo com rolagem.
   Paleta e componentes (botões, abas, janelas, etiquetas) copiados do Sistema Agência; tema único claro. */
:root {
  --sb: #0D1B2A; --sb-hover: #162638; --sb-active: #1E3A5C; --sb-text: #7A9BC0; --sb-text-on: #D8E6F5;
  --sb-w: 240px; --sb-w-mini: 56px;
  --bg: #F7F8FA; --card: #FFFFFF; --soft: #F9F9FA; --line: #E5E6EA; --line-2: #EEF2F7;
  --text: #0F172A; --text-2: #334155; --muted: #64748B; --light: #94A3B8;
  --pri: #2563EB; --pri-bg: #EFF6FF; --pri-d: #1D4ED8;
  --green: #16A34A; --green-bg: #DCFCE7; --green-d: #14532D;
  --amber: #B45309; --amber-bg: #FEF3C7;
  --red: #DC2626; --red-bg: #FEE2E2; --red-d: #7F1D1D;
  --gray-bg: #F1F5F9; --gray-text: #475569;
  --radius-sm: 6px; --radius: 10px; --radius-lg: 16px;
  --shadow: 0 1px 3px rgba(0,0,0,.08), 0 1px 2px rgba(0,0,0,.05);
  --shadow-md: 0 4px 16px rgba(0,0,0,.12);
  color-scheme: light;
}
*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body { font-family: 'Inter', -apple-system, 'Segoe UI', Roboto, sans-serif; font-size: 14px; line-height: 1.5; color: var(--text); background: var(--bg); }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--pri); }
.hidden { display: none !important; }
[hidden] { display: none !important; }

/* ===== LOGIN ===== */
.auth { min-height: 100vh; display: flex; align-items: center; justify-content: center; background: var(--sb); padding: 16px; }
.auth-card { background: var(--card); border-radius: var(--radius-lg); padding: 36px 34px; width: 100%; max-width: 420px; box-shadow: 0 24px 64px rgba(0,0,0,.35); }
.brand { display: flex; align-items: center; gap: 12px; margin-bottom: 26px; }
.brand-icon { width: 42px; height: 42px; background: var(--pri); border-radius: 10px; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 15px; flex-shrink: 0; }
.brand-name { font-size: 18px; font-weight: 700; line-height: 1.2; }
.brand-tag { font-size: 12px; color: var(--muted); }
.auth h2 { font-size: 20px; font-weight: 700; margin: 0 0 4px; }
.auth p.sub { font-size: 13px; color: var(--muted); margin: 0 0 22px; }
.err { background: var(--red-bg); color: var(--red-d); border-radius: var(--radius-sm); padding: 9px 12px; font-size: 13px; margin-bottom: 12px; }
.ok { background: var(--green-bg); color: var(--green-d); border-radius: var(--radius-sm); padding: 9px 12px; font-size: 13px; margin-bottom: 12px; }

/* ===== ESTRUTURA ===== */
#app { display: flex; height: 100vh; position: relative; }
#sidebar { width: var(--sb-w); flex-shrink: 0; background: var(--sb); display: flex; flex-direction: column; overflow: hidden; transition: width .22s cubic-bezier(.4,0,.2,1); position: relative; z-index: 30; }
#app.sb-mini #sidebar { width: var(--sb-w-mini); }
#app.sb-mini .sb-label, #app.sb-mini .sb-section-label, #app.sb-mini .sb-badge-num, #app.sb-mini .sb-user-info,
#app.sb-mini .sb-logo-info, #app.sb-mini .sb-co, #app.sb-mini .sb-foot { display: none !important; }
#app.sb-mini .sb-item { justify-content: center; padding: 10px; }
#app.sb-mini .sb-top { justify-content: center; padding: 14px 10px; }
#app.sb-mini .sb-user { justify-content: center; padding: 8px 6px; }
.sb-top { padding: 16px 12px 12px; border-bottom: 1px solid rgba(255,255,255,.06); display: flex; align-items: center; gap: 10px; }
.sb-logo-icon { width: 34px; height: 34px; background: var(--pri); border-radius: 8px; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 12px; flex-shrink: 0; overflow: hidden; }
.sb-logo-icon img { width: 100%; height: 100%; object-fit: contain; background: #fff; }
.sb-logo-info { flex: 1; min-width: 0; overflow: hidden; }
.sb-logo-text { color: #fff; font-size: 14px; font-weight: 600; line-height: 1.2; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sb-logo-sub { color: var(--sb-text); font-size: 11px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sb-co { padding: 10px 10px 2px; }
.sb-co select { width: 100%; background: var(--sb-hover); color: var(--sb-text-on); border: 1px solid rgba(255,255,255,.08); border-radius: var(--radius-sm); padding: 7px 9px; font-size: 12.5px; }
.sb-toggle-btn { position: absolute; top: 22px; left: var(--sb-w); transform: translateX(-50%); width: 22px; height: 22px; border-radius: 50%; background: var(--sb-active); border: 2px solid var(--bg); cursor: pointer; display: flex; align-items: center; justify-content: center; color: var(--sb-text-on); transition: left .22s cubic-bezier(.4,0,.2,1), background .15s; z-index: 35; padding: 0; }
.sb-toggle-btn:hover { background: var(--pri); color: #fff; }
.sb-toggle-btn svg { width: 12px; height: 12px; transition: transform .22s; }
#app.sb-mini .sb-toggle-btn { left: var(--sb-w-mini); }
#app.sb-mini .sb-toggle-btn svg { transform: rotate(180deg); }
.sb-scroll { flex: 1; overflow-y: auto; overflow-x: hidden; padding: 6px 8px 4px; }
.sb-section-label { font-size: 10px; font-weight: 600; text-transform: uppercase; letter-spacing: .09em; color: var(--sb-text); padding: 12px 8px 4px; opacity: .55; white-space: nowrap; }
.sb-item { display: flex; align-items: center; gap: 9px; padding: 9px 10px; border-radius: 8px; cursor: pointer; color: var(--sb-text-on); font-size: 13.5px; transition: background .12s; user-select: none; position: relative; white-space: nowrap; overflow: hidden; text-decoration: none; }
.sb-item:hover { background: var(--sb-hover); }
.sb-item.on { background: var(--sb-active); color: #fff; }
.sb-icon { width: 17px; height: 17px; flex-shrink: 0; opacity: .75; }
.sb-item.on .sb-icon { opacity: 1; }
.sb-label { flex: 1; overflow: hidden; text-overflow: ellipsis; }
.sb-badge-num { background: var(--red); color: #fff; font-size: 11px; font-weight: 700; padding: 1px 6px; border-radius: 20px; min-width: 20px; text-align: center; }
#app.sb-mini .sb-item:hover::after { content: attr(data-label); position: absolute; left: calc(var(--sb-w-mini) - 4px); top: 50%; transform: translateY(-50%); background: #1E3A5C; color: #fff; font-size: 12px; padding: 5px 10px; border-radius: 6px; white-space: nowrap; pointer-events: none; box-shadow: var(--shadow-md); }
.sb-bottom { padding: 10px 8px; border-top: 1px solid rgba(255,255,255,.06); position: relative; }
.sb-user { display: flex; align-items: center; gap: 9px; padding: 8px 10px; border-radius: 8px; cursor: pointer; white-space: nowrap; overflow: hidden; background: none; border: 0; width: 100%; text-align: left; }
.sb-user:hover { background: var(--sb-hover); }
.sb-avatar { width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 11.5px; font-weight: 700; color: #fff; flex-shrink: 0; }
.sb-user-info { flex: 1; min-width: 0; overflow: hidden; }
.sb-user-name { color: var(--sb-text-on); font-size: 13px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sb-user-role { color: var(--sb-text); font-size: 11px; }
.sb-foot { color: var(--sb-text); font-size: 10.5px; line-height: 1.4; padding: 8px 10px 0; opacity: .7; }
.sb-foot a { color: var(--sb-text); }
.menu { position: absolute; left: 8px; right: 8px; bottom: 62px; background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 8px; box-shadow: var(--shadow-md); z-index: 40; min-width: 210px; }
#app.sb-mini .menu { left: 8px; right: auto; }
.menu .who { padding: 4px 6px 8px; border-bottom: 1px solid var(--line); margin-bottom: 6px; word-break: break-all; font-size: 13px; }
.menu .who small { color: var(--muted); }
.menu button { display: flex; width: 100%; justify-content: space-between; gap: 10px; align-items: center; background: none; border: 0; padding: 8px 6px; cursor: pointer; border-radius: var(--radius-sm); font-size: 13px; }
.menu button:hover { background: var(--gray-bg); }

#content { flex: 1; overflow-y: auto; overflow-x: hidden; min-width: 0; }
.page-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; flex-wrap: wrap; padding: 24px 28px 0; margin-bottom: 18px; }
.page-header .ph-l { display: flex; align-items: flex-start; gap: 10px; min-width: 0; }
.page-title { font-size: 22px; font-weight: 700; line-height: 1.25; margin: 0; }
.page-sub { font-size: 13px; color: var(--muted); margin-top: 3px; }
.burger { display: none; background: none; border: 0; cursor: pointer; padding: 2px 4px 0 0; color: var(--text-2); }
.page { padding: 0 28px 28px; max-width: 1320px; }
.page.full { max-width: none; padding: 0 20px 16px; }
.sb-shade { display: none; }

/* ===== COMPONENTES ===== */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.card h3 { font-size: 15px; font-weight: 700; }
.grid { display: grid; gap: 16px; }
.g3 { grid-template-columns: repeat(3, 1fr); }
.g2 { grid-template-columns: repeat(2, 1fr); }
.btn { display: inline-flex; align-items: center; gap: 6px; padding: 8px 16px; border-radius: var(--radius-sm); font-size: 13.5px; font-weight: 500; cursor: pointer; border: 1.5px solid var(--line); background: var(--card); color: var(--text); transition: background .12s; white-space: nowrap; }
.btn:hover { background: var(--soft); }
.btn.p { background: var(--pri); border-color: var(--pri); color: #fff; }
.btn.p:hover { background: var(--pri-d); border-color: var(--pri-d); }
.btn.d { color: var(--red); border-color: var(--red-bg); }
.btn.d:hover { background: var(--red-bg); }
.btn.sm { padding: 5px 11px; font-size: 12.5px; }
.btn:disabled { opacity: .55; cursor: default; }
.field { margin-bottom: 14px; }
.field label { display: block; font-size: 12.5px; font-weight: 600; color: var(--text-2); margin-bottom: 6px; }
.field small { color: var(--muted); display: block; margin-top: 4px; font-size: 12px; }
input[type=text], input[type=email], input[type=password], input[type=url], input[type=tel], input[type=search], input[type=date], input:not([type]), select, textarea {
  width: 100%; padding: 9px 12px; border: 1.5px solid var(--line); border-radius: var(--radius-sm); background: var(--soft); outline: none; transition: border-color .15s; }
input:focus, select:focus, textarea:focus { border-color: var(--pri); background: var(--card); }
input[readonly] { background: var(--gray-bg); }
.pill { display: inline-flex; align-items: center; padding: 2px 10px; border-radius: 20px; font-size: 11.5px; font-weight: 600; white-space: nowrap; }
.pill.c { background: var(--green-bg); color: var(--green-d); }
.pill.x { background: var(--red-bg); color: var(--red-d); }
.pill.w { background: var(--amber-bg); color: #78350F; }
.pill.t { background: var(--gray-bg); color: var(--gray-text); font-weight: 500; }
.pill.b { background: var(--pri-bg); color: var(--pri); }
.bar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 16px; }
.muted { color: var(--muted); }
.spacer { flex: 1; }
.sw { display: flex; align-items: center; gap: 10px; padding: 6px 0; cursor: pointer; }
.sw input { display: none; }
.sw i { width: 38px; height: 22px; background: #CBD5E1; border-radius: 999px; position: relative; flex: none; transition: .15s; }
.sw i::after { content: ""; position: absolute; left: 3px; top: 3px; width: 16px; height: 16px; border-radius: 50%; background: #fff; transition: .15s; }
.sw input:checked + i { background: var(--pri); }
.sw input:checked + i::after { left: 19px; }
.sw span { font-weight: 500; font-size: 13.5px; }
.sec { font-size: 11px; letter-spacing: .07em; color: var(--muted); font-weight: 700; margin: 22px 0 10px; text-transform: uppercase; }
.icards { display: grid; grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); gap: 16px; }
.ic-card { padding: 16px; }
.ic-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; }
.ic-head b { font-size: 15px; }
.kv { display: flex; align-items: center; gap: 8px; font-size: 12px; margin: 5px 0; }
.kv span { color: var(--muted); width: 62px; flex: none; }
.kv code { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; background: var(--gray-bg); padding: 3px 6px; border-radius: 5px; font-size: 12px; }
.acts { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 12px; }
.tbl { width: 100%; border-collapse: collapse; }
.tbl th { text-align: left; padding: 10px 12px; font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .07em; color: var(--muted); background: var(--soft); border-bottom: 1px solid var(--line); white-space: nowrap; }
.tbl td { padding: 12px; border-bottom: 1px solid var(--line-2); font-size: 13.5px; vertical-align: middle; }
.tbl tr:last-child td { border-bottom: none; }
.tbl tr:hover td { background: var(--soft); }
.empty { text-align: center; color: var(--muted); padding: 48px 16px; }

/* Abas (igual ao Sistema Agência: barra branca com o item ativo em azul) */
.tabs { display: flex; gap: 2px; background: var(--card); border: 1px solid var(--line); border-radius: var(--radius-sm); padding: 4px; box-shadow: var(--shadow); overflow-x: auto; width: fit-content; max-width: 100%; margin-bottom: 18px; }
.tabs a { padding: 7px 14px; border-radius: 6px; font-size: 13px; font-weight: 500; color: var(--muted); cursor: pointer; white-space: nowrap; text-decoration: none; transition: background .12s, color .12s; }
.tabs a:hover { color: var(--text); }
.tabs a.on { background: var(--pri); color: #fff; }

/* Janelas */
.ov { position: fixed; inset: 0; background: rgba(0,0,0,.5); backdrop-filter: blur(3px); display: flex; align-items: center; justify-content: center; z-index: 100; padding: 16px; }
.modal { background: var(--card); border-radius: var(--radius-lg); padding: 22px 24px; width: 100%; max-width: 460px; max-height: 92vh; overflow: auto; box-shadow: 0 24px 80px rgba(0,0,0,.3); animation: pop .18s ease-out; }
.modal h3 { margin: 0 0 8px; font-size: 16px; font-weight: 700; }
@keyframes pop { from { transform: scale(.95) translateY(8px); opacity: 0; } to { transform: none; opacity: 1; } }
.qrbox { display: grid; place-items: center; padding: 12px; background: #fff; border: 1px solid var(--line); border-radius: 12px; margin: 12px 0; min-height: 260px; }
.qrbox img { width: 100%; max-width: 260px; display: block; }
.toast { position: fixed; bottom: 24px; right: 24px; background: var(--sb); color: #fff; padding: 11px 18px; border-radius: 8px; z-index: 200; font-size: 13.5px; font-weight: 500; box-shadow: var(--shadow-md); animation: pop .18s ease-out; }
pre.code { background: var(--gray-bg); padding: 12px; border-radius: 8px; overflow: auto; font-size: 12px; white-space: pre-wrap; word-break: break-all; }
.codes { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; font-family: ui-monospace, monospace; background: var(--gray-bg); padding: 12px; border-radius: 8px; margin: 10px 0; }

@media (max-width: 860px) {
  #sidebar { position: fixed; left: 0; top: 0; bottom: 0; transform: translateX(-100%); transition: transform .2s; width: var(--sb-w) !important; }
  #app.sb-open #sidebar { transform: none; box-shadow: 0 0 40px rgba(0,0,0,.35); }
  #app.sb-open .sb-shade { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.35); z-index: 25; }
  #app.sb-mini .sb-label, #app.sb-mini .sb-section-label, #app.sb-mini .sb-user-info, #app.sb-mini .sb-logo-info, #app.sb-mini .sb-co, #app.sb-mini .sb-foot { display: revert !important; }
  .sb-toggle-btn { display: none; }
  .burger { display: block; }
  .g3, .g2 { grid-template-columns: 1fr; }
  .page-header { padding: 14px 14px 0; margin-bottom: 12px; }
  .page, .page.full { padding: 0 12px 12px; }
  .toast { left: 16px; right: 16px; bottom: 16px; }
}

/* ── Telas ── */
.ccards { display: grid; grid-template-columns: repeat(auto-fill, minmax(270px, 1fr)); gap: 16px; }
.ccard { cursor: pointer; transition: border-color .15s; }
.ccard:hover{border-color:var(--pri)}
.ccard h3{margin:0 0 4px;font-size:15px}
.ccard .row{display:flex;justify-content:space-between;font-size:12px;color:var(--muted);margin-top:6px}
.note{background:var(--pri-bg);color:var(--text);border-radius:10px;padding:10px 12px;font-size:13px;margin-bottom:14px}
.hours{display:grid;grid-template-columns:110px 1fr;gap:8px 12px;align-items:center}
.hours label{font-weight:500}

/* ── CRM ── */
:root{--purple:#7C3AED;--purple-bg:#EDE9FE;--chat-bg:#EEF1F5;--b-out:#DBEAFE;--b-phone:#E2E8F0}
.side .brand img{max-width:150px;max-height:48px;display:block;margin-bottom:6px;border-radius:6px}
.nav a .cnt{margin-left:auto;background:var(--red);color:#fff;font-size:11px;font-weight:700;border-radius:999px;padding:0 7px;line-height:18px;min-width:18px;text-align:center}
.nav a .cnt[hidden]{display:none}
.co-sel{margin:0 4px 6px}
.co-sel select{padding:7px 9px;font-size:13px}
.dot{display:inline-block;width:10px;height:10px;border-radius:50%;flex:none}
.dot.green{background:#16a34a}
.dot.yellow{background:#eab308}
.dot.red{background:#dc2626;box-shadow:0 0 0 3px rgba(220,38,38,.18)}
.wt{font-size:11px;font-weight:700;border-radius:4px;padding:1px 6px;white-space:nowrap}
.wt.yellow{background:var(--amber-bg);color:var(--amber)}
.wt.red{background:var(--red-bg);color:var(--red)}
.wt.green{background:var(--green-bg);color:var(--green-d)}
.legend-w{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--muted);align-items:center}
.legend-w span{display:inline-flex;align-items:center;gap:5px}

/* Conversas: 3 colunas */
.cv{display:grid;grid-template-columns:340px minmax(0,1fr) 330px;height:calc(100vh - 100px);min-height:480px;background:var(--card);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.cv-list,.cv-chat,.cv-info{display:flex;flex-direction:column;min-width:0;min-height:0}
.cv-list{border-right:1px solid var(--line)}
.cv-info{border-left:1px solid var(--line);background:var(--soft);overflow-y:auto}
.cv-search{padding:10px 12px 6px;display:flex;gap:6px}
.cv-search input{flex:1;min-width:0;padding:8px 10px;font-size:13.5px;background:var(--soft)}
.cv-chips{display:flex;gap:6px;padding:4px 12px 10px;overflow-x:auto;flex-shrink:0}
.cv-chip{border:1px solid var(--line);background:var(--card);border-radius:999px;padding:3px 11px;font-size:12px;color:var(--muted);cursor:pointer;white-space:nowrap}
.cv-chip.on{background:var(--pri-bg);border-color:var(--pri);color:var(--pri);font-weight:600}
.cv-items{flex:1;overflow-y:auto;border-top:1px solid var(--line)}
.cv-item{display:flex;gap:10px;padding:10px 12px;cursor:pointer;border-bottom:1px solid var(--line)}
.cv-item:hover{background:var(--soft)}
.cv-item.on{background:var(--pri-bg)}
.cv-av{width:40px;height:40px;border-radius:50%;flex-shrink:0;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;position:relative}
.cv-av .dot{position:absolute;right:-1px;bottom:-1px;border:2px solid var(--card);width:12px;height:12px}
.cv-item-main{flex:1;min-width:0}
.cv-item-top{display:flex;gap:6px;align-items:baseline}
.cv-item-name{flex:1;min-width:0;font-weight:600;font-size:13.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cv-item-time{font-size:11px;color:var(--muted);flex-shrink:0}
.cv-item.unread .cv-item-name,.cv-item.unread .cv-item-time{color:var(--pri)}
.cv-item-prev{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-top:1px}
.cv-item-prev span:first-child{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cv-unread{background:var(--pri);color:#fff;border-radius:99px;font-size:11px;font-weight:700;min-width:19px;text-align:center;padding:0 6px;line-height:19px;flex-shrink:0}
.cv-tags{display:flex;gap:5px;flex-wrap:wrap;margin-top:4px;align-items:center}
.cv-tag{font-size:10.5px;font-weight:600;border-radius:4px;padding:1px 6px;background:var(--soft);color:var(--muted);white-space:nowrap}
.cv-tag.ad{background:var(--purple-bg);color:var(--purple)}
.cv-empty{padding:28px 18px;text-align:center;color:var(--muted);font-size:13px}
.cv-pin{border:none;background:none;cursor:pointer;font-size:11px;line-height:1;padding:0 2px;opacity:0;filter:grayscale(1);flex-shrink:0}
.cv-item:hover .cv-pin{opacity:.45}
.cv-pin:hover{opacity:1!important;filter:none}
.cv-pin.on{opacity:1;filter:none}
@media (hover:none){.cv-pin{opacity:.35}}

.cv-head{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--line);flex-shrink:0}
.cv-head .cv-av{width:36px;height:36px;font-size:13px}
.cv-head-main{flex:1;min-width:0}
.cv-head-main b{display:block;font-size:14.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cv-head-main small{color:var(--muted);font-size:12px}
.cv-back{display:none}
.cv-msgs{flex:1;overflow-y:auto;padding:14px 18px;background:var(--chat-bg);display:flex;flex-direction:column;gap:4px}
.cv-day{align-self:center;font-size:11.5px;color:var(--muted);background:var(--card);border-radius:99px;padding:2px 12px;margin:10px 0 4px}
.cv-b{position:relative;max-width:min(560px,78%);padding:7px 11px 5px;border-radius:12px;font-size:13.5px;line-height:1.4;overflow-wrap:anywhere;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.cv-b.in{align-self:flex-start;background:var(--card);border-bottom-left-radius:3px}
.cv-b.out{align-self:flex-end;background:var(--b-out);border-bottom-right-radius:3px}
.cv-b.out.phone{background:var(--b-phone)}
.cv-who{font-size:11px;font-weight:700;color:var(--muted);margin-bottom:2px}
.cv-time{font-size:10.5px;color:var(--muted);text-align:right;margin-top:2px}
.cv-note{align-self:center;max-width:min(560px,86%);background:var(--amber-bg);color:var(--amber);border:1px dashed var(--amber);border-radius:10px;padding:7px 12px;font-size:13px;overflow-wrap:anywhere}
.cv-note small{display:block;font-weight:700;font-size:11px;margin-bottom:2px;opacity:.85}
.cv-event{align-self:center;font-size:11.5px;color:var(--muted);background:var(--card);border-radius:99px;padding:2px 12px;margin:3px 0;text-align:center;opacity:.9}
.cv-adref{font-size:11px;font-weight:600;color:var(--purple);margin-bottom:3px}
.cv-img{display:block;max-width:100%;max-height:300px;border-radius:8px;cursor:zoom-in;margin-bottom:3px;background:var(--soft);min-width:120px;min-height:60px}
.cv-img.sticker{max-height:140px;background:none;cursor:default;min-height:0}
.cv-b audio{width:260px;max-width:100%;height:40px}
.cv-b video{max-width:100%;max-height:300px;border-radius:8px}
.cv-file{display:inline-flex;gap:6px;align-items:center;font-weight:600}
.cv-more{align-self:center;border:none;background:none;color:var(--pri);cursor:pointer;font-size:12.5px;padding:4px}
.cv-tool{position:absolute;top:2px;background:var(--card);border:1px solid var(--line);border-radius:6px;font-size:12px;cursor:pointer;opacity:0;transition:opacity .15s;padding:1px 5px;line-height:1.4}
.cv-b.out .cv-tool{left:-30px}
.cv-b.out .cv-tool.ed{left:-58px}
.cv-b.in .cv-tool{right:-30px}
.cv-b:hover .cv-tool{opacity:.8}
.cv-tool:hover{opacity:1!important}
@media (hover:none){.cv-tool{opacity:.5}}
.cv-quote-ref{padding:4px 8px;margin-bottom:4px;background:rgba(0,0,0,.06);border-left:3px solid var(--pri);border-radius:4px;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cv-quote-ref small{display:block;font-weight:600;color:var(--pri);margin-bottom:1px}
.cv-ack{font-size:12px;color:var(--muted);margin-left:3px;letter-spacing:-3px;font-weight:600}
.cv-ack.read{color:#38a8e8}
.cv-edit-box{margin-top:6px}
.cv-edit-box textarea{min-height:40px;padding:6px 8px;font-size:13px;resize:vertical}
.cv-edit-acts{display:flex;gap:6px;margin-top:4px}

.cv-compose{border-top:1px solid var(--line);padding:8px 12px 10px;flex-shrink:0;background:var(--card);position:relative}
.cv-compose.note{background:var(--amber-bg)}
.cv-modes{display:flex;gap:4px;margin-bottom:6px;align-items:center}
.cv-mode{font-size:12px;border:none;background:none;padding:3px 10px;border-radius:99px;cursor:pointer;color:var(--muted)}
.cv-mode.on{background:var(--pri-bg);color:var(--pri);font-weight:700}
.cv-compose.note .cv-mode.on{background:var(--card);color:var(--amber)}
.cv-row{display:flex;gap:6px;align-items:flex-end}
.cv-compose textarea#cv-text{display:block;width:100%;resize:none;max-height:180px;min-height:42px;padding:9px 11px;border-radius:10px;font-size:13.5px}
.cv-tools{margin-top:6px;align-items:center}
.cv-row .btn.ic{padding:7px 8px;font-size:16px;line-height:1}
.cv-row .btn.ic.on{background:var(--red);border-color:var(--red);color:#fff}
.cv-attach{font-size:12px;color:var(--muted);padding:4px 2px 0;display:flex;flex-wrap:wrap;gap:4px 10px;align-items:center}
.cv-attach-item{display:inline-flex;align-items:center;gap:4px;background:var(--soft);border-radius:4px;padding:2px 6px}
.cv-link{color:var(--pri);cursor:pointer;font-size:12.5px;background:none;border:none;padding:0}
.cv-link.d{color:var(--red)}
.cv-reply-preview{display:flex;align-items:center;gap:8px;padding:6px 10px;margin:0 0 6px;background:var(--pri-bg);border-left:3px solid var(--pri);border-radius:8px;font-size:13px}
.cv-reply-preview div{flex:1;min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.cv-reply-preview small{display:block;font-weight:600;color:var(--pri)}
.cv-drop{position:absolute;bottom:100%;left:12px;right:12px;max-height:280px;overflow-y:auto;background:var(--card);border:1px solid var(--line);border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.14);z-index:10}
.cv-drop .qh{padding:8px 12px;font-size:11px;color:var(--muted);border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:8px}
.qi{padding:8px 12px;cursor:pointer;border-bottom:1px solid var(--line)}
.qi:last-child{border-bottom:0}
.qi b{font-size:13px;color:var(--pri)}
.qi small{display:block;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qi.on,.qi:hover{background:var(--pri-bg)}
.cv-emoji{display:flex;flex-wrap:wrap;gap:2px;padding:8px}
.cv-emoji span{font-size:22px;width:36px;height:36px;display:flex;align-items:center;justify-content:center;cursor:pointer;border-radius:6px}
.cv-emoji span:hover{background:var(--pri-bg)}
.cv-rec{display:flex;align-items:center;gap:8px;flex:1;font-weight:600;color:var(--red)}
.cv-rec i{width:10px;height:10px;border-radius:50%;background:var(--red);animation:pulse 1s ease-in-out infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.3}}
.cv-placeholder{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);gap:6px;background:var(--chat-bg);text-align:center;padding:20px}
.cv-placeholder b{color:var(--text);font-size:15px}
.cv-col-btn{border:none;background:none;cursor:pointer;color:var(--muted);padding:4px;border-radius:4px;display:flex;align-items:center;flex-shrink:0}
.cv-col-btn:hover{background:var(--soft);color:var(--text)}
.cv-col-btn svg,.cv-expand svg{width:16px;height:16px}
.cv-expand{display:none;flex-direction:column;align-items:center;gap:6px;padding:10px 0;cursor:pointer;border:none;background:none;color:var(--muted);width:100%}
.cv-expand:hover{color:var(--pri)}
.cv-expand span{writing-mode:vertical-lr;font-size:11px;font-weight:600;letter-spacing:.04em}
.cv.hide-list{grid-template-columns:36px minmax(0,1fr) 330px}
.cv.hide-info{grid-template-columns:340px minmax(0,1fr) 36px}
.cv.hide-list.hide-info{grid-template-columns:36px minmax(0,1fr) 36px}
.cv.hide-list .cv-list>*:not(.cv-expand),.cv.hide-info .cv-info>*:not(.cv-expand){display:none}
.cv.hide-list .cv-list .cv-expand,.cv.hide-info .cv-info .cv-expand{display:flex}
.cv.hide-list .cv-list,.cv.hide-info .cv-info{overflow:hidden}

/* Ficha do lead (coluna direita e janela do funil) */
.lf section{padding:14px 16px;border-bottom:1px solid var(--line)}
.lf h5{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:0 0 8px;display:flex;justify-content:space-between;align-items:center}
.lf .who{display:flex;gap:10px;align-items:center}
.lf .who b{font-size:15px;display:block;overflow-wrap:anywhere}
.lf .who small{color:var(--muted);font-size:12px}
.fld{margin-bottom:9px}
.fld label{display:block;font-size:11.5px;color:var(--muted);margin-bottom:3px}
.fld input,.fld select,.fld textarea{padding:7px 9px;font-size:13px;min-width:0}
.fld textarea{resize:vertical;min-height:58px}
.fld.chk label{display:flex;gap:8px;align-items:center;color:var(--text);font-size:13px;cursor:pointer}
.fld.chk input{width:auto}
.prog{display:flex;gap:3px;margin:2px 0 10px}
.prog i{flex:1;height:5px;border-radius:3px;background:var(--line)}
.btns{display:flex;gap:6px;flex-wrap:wrap}
.btns .btn{flex:1;justify-content:center;white-space:nowrap}
.btn.won{color:#16a34a;border-color:#bbe5c8}
.btn.lost{color:var(--red);border-color:var(--red-bg)}
.st-badge{display:inline-flex;align-items:center;gap:6px;font-weight:600;font-size:13px}
.ad-box{background:var(--purple-bg);color:var(--purple);border-radius:8px;padding:9px 11px;font-size:12.5px;overflow-wrap:anywhere;display:flex;gap:10px}
.ad-box img{width:54px;height:54px;object-fit:cover;border-radius:6px;flex:none}
.ad-box b{display:block;margin-bottom:2px}
.ad-box a{color:inherit}
.evs{font-size:12px;color:var(--muted);max-height:220px;overflow:auto}
.evs div{padding:4px 0;border-bottom:1px dashed var(--line)}
.evs div:last-child{border:0}
.evs b{color:var(--text);font-weight:500}
.saved{font-size:11px;color:var(--green-d);font-weight:600;opacity:0;transition:opacity .3s}
.saved.on{opacity:1}

/* Funil (quadro) */
.fbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.fbar select,.fbar input[type=search]{width:auto;padding:7px 10px;font-size:13px}
.fbar input[type=search]{min-width:200px}
.board{display:flex;gap:14px;overflow-x:auto;padding-bottom:10px;height:calc(100vh - 160px);min-height:420px;align-items:stretch}
/* Largura fixa: sem min-width:0 um texto longo no cartão esticava a coluna até a tela inteira */
.col{flex:0 0 288px;width:288px;min-width:0;display:flex;flex-direction:column;background:var(--gray-bg);border-radius:var(--radius);min-height:0}
.col.closed{flex-basis:250px;width:250px}
.col-h{padding:11px 12px 9px;border-top:3px solid var(--c,#64748b);border-radius:var(--radius) var(--radius) 0 0}
.col-h b{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:700;color:var(--text)}
.col-h b span{margin-left:auto;background:var(--card);color:var(--muted);font-size:11.5px;font-weight:600;border-radius:20px;padding:1px 8px;border:1px solid var(--line)}
.col-h small{display:block;color:var(--muted);font-size:12px;margin-top:2px;min-height:18px}
.col-b{flex:1;overflow-y:auto;overflow-x:hidden;padding:4px 8px 10px;display:flex;flex-direction:column;gap:8px;min-height:60px}
.col.over .col-b{background:var(--pri-bg);outline:2px dashed var(--pri);outline-offset:-4px;border-radius:0 0 var(--radius) var(--radius)}
.lc{min-width:0;background:var(--card);border:1px solid var(--line);border-radius:8px;padding:10px 11px;cursor:pointer;box-shadow:var(--shadow);transition:border-color .12s,box-shadow .12s}
.lc:hover{border-color:var(--pri);box-shadow:var(--shadow-md)}
.lc.drag{opacity:.45}
.lc .t{display:flex;gap:8px;align-items:center;min-width:0}
.lc .t .cv-av{width:28px;height:28px;font-size:11px}
.lc .t .cv-av .dot{width:10px;height:10px;right:-2px;bottom:-2px}
.lc .t b{flex:1;min-width:0;font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lc .t time{font-size:11px;color:var(--light);flex:none}
.lc .v{font-size:13px;font-weight:700;margin-top:6px;color:var(--green-d)}
.lc .pv{font-size:12px;color:var(--muted);margin-top:5px;line-height:1.4;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow-wrap:anywhere}
.lc .m{display:flex;gap:5px;flex-wrap:wrap;margin-top:7px;align-items:center;font-size:11px;color:var(--muted);min-width:0}
.lc .m .own{margin-left:auto;white-space:nowrap}
.col-more{font-size:12px;text-align:center;color:var(--muted);padding:6px}

/* Configurações */
.stl{display:flex;flex-direction:column;gap:6px}
.str{display:grid;grid-template-columns:auto 34px 1fr 150px 190px auto;gap:8px;align-items:center;background:var(--soft);border-radius:8px;padding:6px 8px}
.str input[type=color]{width:34px;height:30px;padding:0;border:1px solid var(--line);border-radius:6px;background:none;cursor:pointer}
.str input[type=text],.str select{padding:6px 8px;font-size:13px}
.mv{display:flex;flex-direction:column}
.mv button{border:0;background:none;cursor:pointer;color:var(--muted);font-size:10px;line-height:1;padding:2px 4px}
.mv button:hover{color:var(--pri)}
.icon-x{border:0;background:none;cursor:pointer;color:var(--muted);font-size:15px;padding:4px 6px;border-radius:6px}
.icon-x:hover{color:var(--red);background:var(--red-bg)}
.qrl{display:flex;flex-direction:column;gap:8px}
.qrr{display:flex;gap:10px;align-items:flex-start;background:var(--card);border:1px solid var(--line);border-radius:10px;padding:10px 12px}
.qrr .bd{flex:1;min-width:0}
.qrr b{color:var(--pri)}
.qrr p{margin:3px 0 0;font-size:12.5px;color:var(--muted);white-space:pre-wrap;overflow-wrap:anywhere;max-height:58px;overflow:hidden}
.logo-prev{max-width:180px;max-height:70px;border-radius:8px;border:1px solid var(--line);display:block;margin:6px 0}
.vars{font-size:12px;color:var(--muted)}
.vars code{background:var(--soft);padding:1px 5px;border-radius:4px;cursor:pointer}

@media (max-width:1400px){.cv{grid-template-columns:300px minmax(0,1fr) 300px}.cv.hide-info{grid-template-columns:300px minmax(0,1fr) 36px}.cv.hide-list{grid-template-columns:36px minmax(0,1fr) 300px}}
/* Tela média: a ficha abre por cima da conversa (botão "Ficha"), para a conversa não ficar espremida */
@media (max-width:1250px){
  .cv,.cv.hide-info{grid-template-columns:290px minmax(0,1fr);position:relative}
  .cv.hide-list,.cv.hide-list.hide-info{grid-template-columns:36px minmax(0,1fr)}
  .cv-info{position:absolute;right:0;top:0;bottom:0;width:340px;max-width:92%;z-index:6;box-shadow:-8px 0 24px rgba(0,0,0,.12);display:none}
  .cv.show-info .cv-info{display:flex}
  .cv-info .cv-expand{display:none!important}
  .cv .cv-col-btn[data-a="cv-tinfo"]{display:none}
  .cv-info .cv-back{display:inline-flex}
}
@media (max-width:1020px){
  .cv,.cv.hide-list,.cv.hide-info,.cv.hide-list.hide-info{grid-template-columns:minmax(0,1fr);height:calc(100vh - 96px)}
  .cv .cv-chat,.cv .cv-info{display:none}
  .cv.v-chat .cv-list,.cv.v-info .cv-list,.cv.v-info .cv-chat{display:none}
  .cv.v-chat .cv-chat{display:flex}
  .cv.v-info .cv-info{display:block;border-left:none;position:static;width:auto;max-width:none;box-shadow:none}
  .cv-back{display:inline-flex}
  .cv-list{border-right:none}
  .cv-col-btn,.cv-expand{display:none!important}
  .cv.hide-list .cv-list>*:not(.cv-expand),.cv.hide-info .cv-info>*:not(.cv-expand){display:revert}
}
@media (max-width:860px){
  .str{grid-template-columns:auto 34px 1fr auto;}
  .str .k,.str .e{grid-column:3/4}
  .board{height:calc(100vh - 210px)}
  .col{flex-basis:84vw}
  .cv-msgs{padding:10px}
  .cv-b{max-width:86%}
}

/* Etiquetas */
.tg{display:inline-flex;align-items:center;font-size:10.5px;font-weight:600;border-radius:4px;padding:1px 7px;border:1px solid transparent;white-space:nowrap;max-width:160px;overflow:hidden;text-overflow:ellipsis;line-height:1.5}
.tg.more{background:var(--gray-bg);color:var(--muted)}
.tg.add{background:none;border:1px dashed var(--line);color:var(--muted);cursor:pointer;font-size:11px}
.tg.add:hover{border-color:var(--pri);color:var(--pri)}
.lf-tags{display:flex;flex-wrap:wrap;gap:5px;margin:0 0 10px}
.tag-pick{display:flex;flex-direction:column;gap:2px;max-height:300px;overflow:auto}
.tag-pick label{display:flex;align-items:center;gap:10px;padding:6px 8px;border-radius:6px;cursor:pointer}
.tag-pick label:hover{background:var(--gray-bg)}
.tag-pick input{width:auto;margin:0}
.tag-pick .tg{font-size:12.5px;max-width:none}